Below we set out our privacy policy which will govern the way in which we process any personal information that you provide to us. We will notify you if the way in which we process your information is to change at any time.
The eCPD programme Online Learning Space (OLS) is provided and managed by the Learning and Skills Improvement Service ("LSIS").
In these terms and conditions, the terms "we", "us" "our" and “eCPD OLS” are to be taken as referring to LSIS.
LSIS is a company limited by guarantee registered in England with company number 06454450. Registered charity number 1123636.
Contact details
All written enquiries regarding this website should be addressed to:
To sign up to access the community based features of this website you will be asked to submit information about you which is personally identifiable. By entering your details in the fields requested, your personal details to be used by both LSIS and its service providers to enable LSIS and its service providers to supply you with the services you select. Notwithstanding this you can access our home page and browse our site without disclosing your personal data save information collected by cookies that we use (see below) and subject to the terms of our disclaimer.
We are wholly committed to promoting diversity and equality of opportunity. Please be assured that all data collected is to ensure that partner organisations offer equality of opportunity throughout our Programmes and no personal information will be made available to any other parties outside our Programmes.
Your personal information (which includes your name, address and any other details you provide to us which concern you as an individual) may be processed both by LSIS, as the Data Controller, and our business partners, including Serco Group plc. This website also includes a link to the website of Serco Group plc and such company may collect personal data about visitors to our site. Each of the companies authorised to process your information as mentioned above will do so in accordance with this privacy policy.
We will use your information to provide you with access to the community based features of this website, to allow you to post messages on message boards or forums, to upload resources to the Knowledge Base, LSIS’ repository of multimedia resources, materials, support and examples of effective practice from across the further education system, and to set up a personal profile. If you have given consent while registering, we may process your information to keep you informed about our services via email or by post and to give you the opportunity to be involved in evaluation/improvement of LSIS programmes and services. Your information may also be used to enable us and third parties acting on our behalf to analyse your information, in a non-identifying form, (generally in the form of statistics), so that we can identify trends about usage of our website or services and improve them.
In the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets that insolvency practitioner may transfer your information to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. We undertake not to provide your personal information to third parties save in accordance with this policy. Your information will not be disclosed to government or local authorities or other government institutions save as required by law or other binding regulations.
We may send a small file to your computer when you visit our website. This will enable us to identify your computer, track your behaviour on our website and to identify your particular areas of interest so as to enhance your future visits to this website. We may use cookies to collect and store personal data and we link information stored by cookies with personal data you supply to us. Save for the use of cookies, we do not automatically log data or collect data save for information you specifically provide to us. You can set your computer browser to reject cookies but this may preclude your use of certain parts of this website.
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.
If you are aged 16 or under, you must get your parent's or guardian's permission beforehand if you wish to use this website and if you are going to provide personal information to us.
You may ask us whether we are storing personal information about you by writing to us stating your full name and your address, at:
If you have a data protection enquiry please use the relevant option on our feedback form.
A small administrative charge not exceeding Ł10 may be made for fulfilling this request. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide information requested if identity is not established.
1. In order to use the community based features of this website, including the community forums, weblogs and collaborative document creation technology, users are required to provide their name, a username, password and email address. We do not accept responsibility for the results of individuals publishing their personal details (including phone number, address or email address) on this website.
2. Users must not transmit or link to 'Inappropriate Material' via this website. Inappropriate Material is material that under the laws of any jurisdiction is or does any of the following:- unlawful, vulgar, harassing, threatening, abusive, harmful, racist, obscene, pornographic, malicious, profane, libellous, defamatory, misleading, invasive of privacy, discloses private or personal matters concerning any person, sexually orientated, infringes any copyright, trademark or other intellectual property rights, constitutes or encourages a criminal offence, purports to be posted by someone other than the person posting, purports to be validated or authorised by someone when it has not been, contains a virus, worm, trojan horse or other harmful code or contaminating or destructive features.
3. We provide this website to you solely for your personal, private use. You agree to use any of the community based features of the website only to send and receive messages and material that is legal, appropriate and related to the subject matter of these areas of the website. By way of example, and not as a limitation, you agree that when using the website you warrant that you will not:
(a) defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (including rights of privacy and publicity) of others (whether or not those others are site users);
(b) publish, post, upload, distribute or disseminate or circulate any inappropriate material or views including but not limited to, defamatory, infringing, obscene, or unlawful material or information, racist, sexist or homophobic material or views, and any material which contains viruses, corrupted files, or any other similar software or programs that may damage the operation of a third party's computer or which may reasonably be expected to do so;
(c) post any material that infringes any patent, trademark, copyright, trade secret or other proprietary right of any party, unless you are the owner of thereof or have the permission of the owner to post or transmit such material;
(d) advertise or offer to sell any goods or services for any commercial purpose unless you have our specific written permission;
(e) post, conduct or forward any surveys, contests, pyramid schemes or chain letters;
(f) download any information file posted by another user of the Forum that you know, or reasonably should know, cannot be legally distributed in such manner without our express written permission;
(g) impersonate another person or entity, or falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the original or source of software or other material contained in a file that is posted; or
(h) restrict or inhibit any other user from using and enjoying the website.
4. We are authorised by you in our absolute discretion and without notice to you to remove, block or modify your use of this website for any reason we feel constitutes a violation of our policies, whether stated, implied or not. We are also entitled at our absolute discretion to terminate your right to use the website and use such technological means as we see fit to achieve this.
5. You hereby agree fully to indemnify us, keep us indemnified and hold us, associated persons and affiliated companies harmless from and against any and all costs, claims, losses, damages and expenses (including, but not limited to, legal fees) sustained or incurred by us and/or affiliated entities directly or indirectly and in any jurisdiction as a result of any use by you of the website.
6. The information comprised in the website is solely for your personal, non-commercial purposes. By uploading or sending any material to us, whilst you continue to retain ownership of such material and may continue to use the content outside this website, you thereby grant to us an irrevocable, unconditional, world-wide, royalty free licence to use such material or any part of it in perpetuity in any and all media and in any manner we may determine in our sole discretion.
7. We reserve the right at our discretion and without any obligation to remove, delete, edit, or otherwise deal at our discretion with any material or content uploaded, or otherwise submitted by you to the website including without limitation video, audio, still photographs and artwork, links, embedded content, data, information, software, text and personal information.
8. We make no promises that the website will be accessible to you or that use of it or any of its features or services will be uninterrupted, quick, secure or error-free.
9. You take full responsibility for any use you may make of our website.
10. You may edit or remove your own postings.
11. Our website is a place for you to share ideas, inspiration and success, and to seek support and information from other users. It is not intended to substitute for membership of a class or pursuit of a course of study and any information must not be taken as accurate unless it has been checked and validated by you independently.
12. We do not make any warranty nor assume any legal liability or responsibility for the accuracy, completeness or truth of any information posted on our website by users. Reference to any commercial product does not constitute an endorsement or recommendation by us.
13. You must ensure that you have suitable scanning software, firewalls and other safeguards in place to protect you from any virus or other contaminant which may affect you directly or indirectly through your use of the website.
14. You agree that under no circumstances shall we or any related person or entity be liable for any direct, indirect, consequential incidental or any other type of loss or injury resulting from your use, or downloading of the website or of any content from our website or for any use made by any third party of information posted by you on the website
15. You agree that we are not liable for any loss or injury sustained by you through use of the website whether caused in whole or in part by our negligence.
16. Views and opinions expressed by users of this website are the user's own and do not necessarily reflect those of LSIS.
17. All website design, text, graphics, the selection and arrangement thereof are Copyright © Learning and Skills Improvement Service 2008, ALL RIGHTS RESERVED.
Ownership of certain materials on this site has been transferred to LSIS under the terms of Public Sector Information (PSI) licence no. C2006010400. Reasonable steps have been taken to check third party rights and permissions for this work, but LSIS will not be held responsible for any unintentional infringements.
The names, images and logos identifying the LSIS, eCPD programme, or any third parties are proprietary marks of the LSIS and/or third parties. Nothing contained herein shall be construed as conferring by implication or otherwise any licence or right under any trademark or patent of the LSIS or any other third party.
18. This website's Privacy Policy contained in this document also applies to your use of the website, and you should read this before continuing
19. If you wish to make a complaint of a non-technical nature about the website or if you think your intellectual property or other rights have been infringed on the website, you must give us full details by contacting LSIS on the contact details in this document.
20. If any provision in this Agreement is invalid or unenforceable, the remaining provisions will continue in full force and effect. This Agreement shall be governed by the laws of England and Wales and any dispute arising out of your use of the website is subject to the exclusive jurisdiction of the courts of England and Wales.
21. All warranties, express or implied, statutory or otherwise are hereby excluded.
The following provisions may be curtailed or disallowed by the laws of certain jurisdictions. In such case, the terms hereof are to be read as excluding or limiting such term so as to satisfy such law.
We do not represent or warrant that the information accessible via this website is accurate, complete or current. We have no liability whatsoever in respect of any use which you make of such information.
The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to using information or services from us that this information or these services are suitable for your purposes.
Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses. Thus, you are recommended to take all appropriate safeguards before downloading information or images from this website.
All warranties, express or implied, statutory or otherwise are hereby excluded.
Neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss.
We are not responsible for the direct or indirect consequences of you linking to any other website from this website.
These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of England and Wales and disputes arising herefrom shall be non-exclusively subject to the jurisdiction of the courts of England and Wales.
By entering this website you are accepting these terms and this disclaimer. If for any reason you cannot accept these terms and this disclaimer in full then you must leave this website immediately.